To All Our Customers,

As the impact of Corona Virus is felt across the UK, you may have concerns about how it could affect you. This help page explains the support you could request if you have a vehicle on finance. It also answers some of the questions that you may have at this time.

Worried about paying your monthly bill?

If you have any questions surrounding your finance payments, credit agreement or you need additional support - your lender would be able to provide you with up to date information and support options depending on your personal circumstances. While we work with different lenders, we cannot discuss your specific agreement, and you should contact your lender directly for information.

Your credit agreement will have the details of your lender. If you are unable to find your credit agreement you can contact our team and we will obtain these details for you.



Need a payment holiday?

Your lender can agree a period of zero or reduced payments, based on individual circumstances. If you want to request a payment holiday, you will have to discuss it with you lender.

How do I contact my lender?

Here are the contact details for the main lenders, we work with:


MotoNovo Finance Limited

Contact number: 0333 200 0030

Online support: https://customer.motonovofinance.com/coronavirus-support

Black Horse Limited

Contact Number: 0344 8248888
Online support: https://www.blackhorse.co.uk/contact/coronavirus-support and https://www.blackhorse.co.uk/contact/money-worries

Close Brothers Motor Finance

Contact Number: 0130 234 8000 or 0333 321 6060

Online support: https://www.closemotorfinance.co.uk/covid19

If you require any additional support or have more question, please contact us via email: contact@vanwisegroup.com or phone: 0127 9216 250

Best Wishes,
Vanwise Group